FIBROUS

FAQ

 

faq

 

WILL THE COPPER IN YOUR EARRINGS TURN MY SKIN GREEN?

No! I think I can speak for everyone when I say how annoying it is when you get an awesome new piece of jewelry and one or two days later you look like the green goblin. In the long search for the perfect hardware, I made sure to source pieces that were both hypoallergenic and "green free."

I HAVE SENSITIVE EARS- IS COPPER OKAY?

Unless you have a specific copper allergy, most irritations come from cheap base metals that include substantial amounts of nickel and/or lead. Genuine copper, however, has antimicrobial properties and is 100% nickel and lead free. We also offer pieces that have hypoallergenic surgical grade posts.

DO YOU PLAN ON ADDING SILVER/GOLD OPTIONS IN THE FUTURE?

FIBROUS was born a copper jewelry brand and may never stray so far as to include silver or pure gold. However, rose gold (otherwise known as a gold-copper alloy) slowly snuck its way into the lineup in 2018 and seems like it’s here to stay.

HOW DO I CLEAN MY JEWELRY?

There are various detailed suggestions on the care page that offer helpful tips on how to TLC your pieces as they age. Copper will darken and fibers may need a wash but I've included everything from easy polishing techniques to hand washing fibers. As always, feel free to message me if you have any concerns!

DO YOU OFFER CLIP-ON OR PLUG ATTACHMENTS FOR EARRINGS?

I have a limited supply of clip-on hardware, but no plug options. Please inquire before ordering for further instruction!

I LOST AN EARRING. CAN I BUY A REPLACEMENT?

Most definitely! Maggie replacements are $15+shipping with the understanding that you will probably have to trim the new tassel to match the length of your current one. Each original pair is trimmed by hand, so oftentimes it's hard to re-make a perfect match without the other one in sight. All you need is a sharp pair of scissors and a little confidence! All other replacement earrings are $24+shipping and require no trims. Message me for replacements here.

WHERE DO YOU GET YOUR FIBERS?

This is a great question but honestly there's no one-stop-shop for yarn. I try to buy it from all over the place but always always support small (via Etsy/direct) and local when possible! I especially like to visit shops when I travel and find something that was made locally so I can take a bit of the inspiration home with me. Some favorite fiber mills include Harrisville Designs, Echoview, and Loopy Mango.

DO YOU HAVE EMPLOYEES OR IS IT JUST YOU?

I do not have any employees, but I do have one production assistant! JB (they/them) helps prep materials and we often trade off stages of production. Sometimes they start something that I finish or I may start something that they finish. Either way, my hands are involved in every piece we put out in the world and together we ensure quality is our standard every step of the way.

DO YOU EVER TEACH IN-PERSON WORKSHOPS?

Yes! All workshop announcements are made via my newsletter and Instagram. If you would like a private workshop with FIBROUS, please feel free to get in touch with me on the contact page!

DO YOU SELL YOUR PRODUCTS LOCALLY?

I don't currently have a brick and mortar shop, but my Austin area stockists include, Esby, EA/ST Co., Slow North, LoveCraft, Solid Gold, Milk + Honey Spa, and Lark & Owl. I also vend at pop-ups fairly regularly! If I have any events scheduled, you can find them on the home page under NEWS.

STILL HAVE QUESTIONS? ASK AWAY: